This Campaign Services Agreement (“Agreement”) is entered into between you (“Client”) and Grand Launch Media LLC (“Marketfit,” “we,” or “us”) on the date you launch a campaign through the Marketfit platform. It governs the specific campaign you launch and is in addition to the general Terms of Service.
01Scope of services
Marketfit will act as Client’s sourcing, management, and payments platform for the campaign. Services may include: AI-generated market research and hypotheses, content angle and script generation, landing-page creation, creator discovery and outreach, creator negotiation, payment processing, performance tracking, and a final market report. Specific deliverables, timelines, and quality standards are reflected in the campaign brief built within the Service.
02Campaign budget and minimum spend
Client sets a campaign budget when launching. The minimum campaign budget is USD $500. The declared budget represents the cap on creator allocations; Marketfit’s fees are charged in addition, on top of the budget (see Section 3). Once the campaign launches, the budget is locked and may not be increased or decreased except by starting a new campaign.
03Fees, payment, and escrow
Client authorizes Marketfit to charge Client’s payment method as follows:
- Service fee — 5% of declared campaign budget, charged at launch, non-refundable.
- Application fee— 5% of declared campaign budget, charged at launch, non-refundable.
- Creator allocations— charged each time Client approves a creator at the negotiated rate. Each allocation is drawn from the declared campaign budget.
Marketfit holds creator allocations until the creator delivers the agreed content and Client approves or until any dispute is resolved. Unused budget at campaign end is refunded to Client’s card. Service and application fees collected at launch are non-refundable except as required by law.
04Creator sourcing and approval
Marketfit proposes creators based on Client’s brief, target audience, and budget. Client has sole discretion to approve or reject any creator. Approval triggers a creator allocation charge. Creators rejected before approval do not result in charges. Marketfit’s creator sourcing is performed in good faith but does not guarantee any particular creator’s acceptance, availability, or performance.
05Client approvals and deadlines
Marketfit will request Client’s approval at key stages (creator selection, content review, landing-page review, final report). Client agrees to provide approvals or feedback within three (3) business days of each request. Failure to respond within this window may delay the campaign and may result in deemed approval of submitted deliverables where reasonable.
06Content usage rights
For each approved creator’s content, Client receives the usage rights specified in the creator’s engagement (typically: organic social posting by the creator for the agreed duration, with optional paid amplification rights if separately purchased). Default rights, unless upgraded, are:
- Organic use by the creator on their primary platform, for one (1) year from posting;
- Reposting by Client to its owned social accounts, with creator credit, for one (1) year;
- No paid media or out-of-home use unless explicitly purchased.
Client may not modify content in ways that change the meaning or misrepresent the creator. Marketfit retains a non-exclusive license to use the content for the limited purpose of operating, marketing, and improving the Service (e.g., aggregated benchmarks, anonymized case studies).
07No backdooring / non-circumvention
This clause is material to this Agreement. For a period of 12 monthsfollowing Client’s first introduction to any creator through the Service, Client and Client’s affiliates shall not directly or indirectly:
- Contact, hire, sponsor, gift, or engage that creator for any paid promotion, product placement, affiliate arrangement, or content collaboration outside the Service;
- Solicit, induce, or encourage that creator to perform services for Client outside Marketfit;
- Engage the same creator through a different agency, talent manager, intermediary, or platform.
“Introduction” includes any time Client became aware of a creator’s handle, identity, contact information, rate, audience data, or fit for Client’s brand through the Service, including via Marketfit’s search results, proposed creator lists, outreach previews, or admin recommendations.
08Liquidated damages
Client acknowledges that actual damages from circumvention are difficult to quantify but real. Any breach of Section 7 entitles Marketfit to liquidated damages equal to the greater of:
- The platform fee Marketfit would have earned on the circumventing transaction(s);
- 3× that platform fee; or
- USD $5,000 per creator circumvented.
This amount is a reasonable estimate of damages and is not a penalty. Marketfit may also seek injunctive relief without bond. Client is responsible for Marketfit’s reasonable attorneys’ fees in enforcing this section.
09Performance disclaimers
Marketfit does notguarantee specific results, including views, signups, clicks, purchases, engagement rates, audience demographics, or revenue. Any forecasts or benchmarks shown in the Service are estimates based on historical data and may not reflect Client’s actual outcomes. Creator participation and audience response vary.
10Client representations and indemnity
Client represents and warrants that:
- Client owns or has rights to all materials it submits (brand assets, copy, claims, etc.);
- Campaign claims are truthful, substantiated, and comply with applicable advertising and consumer-protection laws, including FTC guidelines and platform-specific policies;
- The product or service promoted is lawful and not on any platform’s prohibited list;
- Client is not engaging in deceptive or unfair practices.
Client will indemnify and hold harmless Marketfit and the creators it engages on Client’s behalf from any claim arising out of: (i) false, misleading, or illegal claims provided by Client; (ii) infringement of third-party rights by Client materials; (iii) regulatory violations in Client’s industry or jurisdiction; and (iv) any other breach of these representations.
11Refunds and cancellation
Client may cancel a campaign at any time. Upon cancellation:
- Service and application fees collected at launch are non-refundable.
- Creator allocations already approved and where the creator has begun work are non-refundable for the portion attributable to work performed; remaining unstarted allocations are refunded.
- Unused budget is refunded to Client’s card within ten (10) business days of cancellation.
Refund timing is subject to Stripe’s processing windows.
12Confidentiality
Each party agrees to protect the other’s Confidential Information (as defined in the Terms of Service) and to use it only for the purposes of this Agreement.
13Term and termination
This Agreement begins when Client launches the campaign and continues until the campaign is marked completed or terminated. Sections 6 (limited usage retention), 7–10, 12, and 14 survive termination.
14Dispute resolution
Disputes are governed by the dispute-resolution provisions of the Terms of Service (binding arbitration in San Francisco, California, class-action waiver, Delaware governing law). Marketfit may seek injunctive relief in any court of competent jurisdiction to enforce Section 7.
15Entire agreement
This Agreement, the Terms of Service, the Privacy Policy, and the campaign brief built within the Service constitute the entire agreement between Client and Marketfit with respect to the campaign. They supersede all prior oral or written communications on the subject.